Terms & Conditions

Terms & Conditions

Arrival and Departure

On the day of arrival rooms will be available from 12:00/13:00 but if you arrive before you can leave your luggage at reception. The day of departure we ask you kindly to leave the room before 10.00 am.

Arrival time

Please inform us of your arrival time in Cagliari The check-in is from 12:00 am to 21:00 pm, it’s important to confirm us your arrival time. Check-in is guaranteed also after 21:00 pm but you have to inform us of your arrival time in Cagliari by e-mail or phone.

Towels and bed sheets

Towels are changed every 2 days, and bed sheets are changed every 4 days.

Facility and Sevices

Room service

To allow the room to be cleaned, it must be vacant by 10:00; Otherwise, we cannot guarantee that it will be able to be cleaned.

Mini fridge

  • Mini fridge in each room

Internet Wi-Fi

  • Free Wi-Fi connection for your laptop or smartphone.

Children and supplementary beds

All children under the age of 3 stay for free in cots. Only one cot is supplied per room. Supplementary beds (additional price) and cots are available on request and must be confirmed in advance by the facility.

Non-smoking rooms

  • All rooms are “non-smoking”.

Pets

  • Pets not allowed

Cancellation policy

To cancel your reservation please send an e-mail message to info@ajanarooms.com If cancelled and modified up to 10 days before date of arrival, no fee will be charged. For a late cancellation the 50% of the total amount will be charged as penalty fee. In case of no-show, the total price of the reservation will be charged. We only accept directly changes and cancellations wrote by e-mail at info@ajanarooms.com For more info please contact us at info@ajanarooms.com

Payment Information

A credit card is required only to guarantee the payment of the balance or the total amount of reservation is required upon arrival (check in), payment may be made in cash or credit card (Visa, Master Card, Maestro, Amex, JCB, CartaSi, Poste Pay).

The Ajana Rooms Rules

  • It’s forbidden to smoke inside the rooms. Smoking is allowed only in the balcony of the Family room.
  • No pets allowed
  • Please don’t leave valuables unattended: we aren’t responsible for any loss and invite customers to pay close attention.